I research, design, and deliver innovative experiences that delight. I have spent the last 20+ years addressing complex design challenges in deep domains, understanding users and uncovering core experiences, ensuring users adopt and adore products and services.
Have you ever wondered what challenge you hit first when creating an application that can’t use any words? Watch this quick video to find out.
For more details check out a short case study and see how I used research to understand users and how to deal with things like slow hardware, low quality cameras, and that pesky part about not being able to use words.
My work, by the numbers
Clinical Trial Management
10K+users in more than 60 countries have managed and participated in clinical trials using tools I designed.
Personal Genomics
5k+ users in China are alerted daily to air or sun conditions that pose a health risk based on their underlying genomics.
Disease Diagnosis
15k+ pediatric rare disease cases in the US and China received molecular diagnosis based on the analysis and viewing tools I designed.
I like interesting projects that do good best. My projects span mobile, digital, and physical experiences, including:
- Interaction and visual design for an AI powered conversational chatbot platform
- Back end design for an AI powered chatbot platform
- A simple insulin pump for Type 1 diabetics
- A biometric security experience for clinical patient identification in sub-saharan Africa
- Reimagining mobile banking from the user’s point of view, streamlining functions and security for basic banking through cardless withdrawl.
- An innovation lab for a major quick service restaurant chain that allowed them to explore augmented and virtual reality experiences
Industry experience
Genomics, Precision Medicine, and Rare Disease
Precision Oncology, Real World Data, and Real World Evidence
mHealth, Healthcare, Telehealth, Bio-Sensor Intergration
Life Science and Pharmaceutical drug development
Payments and Financial Services
Hospitality, Gaming, and Retail
Biometric Security and User Identity
Publishing, Title Management, and ePublishing
Contact me for more information about my recent projects.
Because I focus on commercial innovation I often can’t disclose much information about current projects. For details on older projects, please take a look at my portfolio of earlier work covering 1998 – 2015.